John G. Miller

Personal Accountability Authority

In-Person Fee Range
$20,001 to $50,000
(Inquire for virtual fee)

Travels From
Colorado, United States

Personal Accountability Authority

John G. Miller is the author of QBQ! The Question Behind the Question, Flipping the Switch: Unleash the Power of Personal Accountability, Outstanding! 47 Ways to Make Your Organization Exceptional and co-author of Parenting the QBQ Way. He is founder of QBQ, Inc., an organizational development firm based in Colorado dedicated to “Helping Organizations Make Personal Accountability a Core Value.”

Keynote Speaker

John travels the nation to serve major organizations as a keynote speaker. His clients include but are not limited to: AmEx, Oracle, Novartis Pharmaceutical, Kraft Foods, Philip Morris, Verizon Wireless, Wells Fargo, Merck Pharmaceutical, American Express Financial Advisors, Farmers Insurance, Mass Mutual, ProStaff, Cargill, National Feed Association, and Home Depot.

Personal Accountability Expert

John is a 1980 graduate of Cornell University and a native of Ithaca, N.Y. After five years with Cargill Inc. as a commodity trader, he entered the training industry in 1986 as a salesperson who sold and implemented leadership development programs. Nine years later he left that organization to serve as a presenter of an idea that makes a difference for organizations and people: Personal Accountability.

John lives in Denver, CO with his wife Karen. The Millers have six daughters, one son and seven grandchildren! John serves on the Board of Directors of the Denver Rescue Mission.

Personal Accountability and the QBQ!™

Have you heard questions like these? "Why do we have to go through all this change?" "When is someone going to train me?" "Who dropped the ball?" "When are we going to find good people?" "Why can't they communicate better?" "When is that department going to do its job right?" If so, then John G. Miller's message of Personal Accountability and the QBQ! is right for your organization or event. Based on the best-selling QBQ! book, people at every organizational level have found this "Fast, Frank, and Fun" presentation life-changing. Participants will discover how to practice personal accountability by eliminating blame, complaining, and procrastination by asking The Question Behind the Question. Using his gifts of story-telling and humor, John delivers a message that is practical and applicable to all areas of life.

QBQ!: Achieving Excellence by Practicing Personal Accountability

Founded on John's book, Flipping the Switch... Unleash the Power of Personal Accountability, this presentation enables participants to use the practical tool called "QBQ!" to bring five "Advantage Principles" to life. These core ideas are: Learning, Ownership, Creativity, Service, and Trust. Whether teaching the Roadblocks to Learning, the Five Trust-Builders, or how to eliminate The Ultimate Excuse, John will give the audience tools to "flip the switch" at work and at home. Knowing QBQ! is not a prerequisite to experience this presentation.

Be Outstanding!

John's book, Outstanding! ... 47 Ways to Make Your Organization Exceptional, is a result of years of observing what works-and what doesn't. In it, he provides a roadmap for people and organizations to become exceptional. "Outstanding" means superior, striking, clearly noticeable - to stand out. People everywhere want to buy from, sell to, invest in, volunteer at, and work for outstanding organizations. Filled with practical ideas that can-and should-be used by individuals and teams from the boardroom to the stockroom, John's presentation will help your people and organization become outstanding!

QBQ Parenting

All John G. Miller Books

Parenting the QBQ Way, Expanded Edition: How to be an Outstanding Parent and Raise Great Kids Using the Power of Personal Accountability
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Outstanding!: 47 Ways to Make Your Organization Exceptional
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QBQ! The Question Behind the Question
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Flipping the Switch
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John Miller is an excellent speaker and the only choice on personal accountability. He captivated my group and helped begin a new way of thinking for my team. His message has lasting effects on those who hear him.

- | J. DOMINIAK - TACO BELL


WOW! John, you were a big hit! Everyone concurs that your ability to deliver a message on personal accountability using professional and personal examples was meaningful to each individual in the audience. Your sense of humor delighted the Nicor leaders.

- | MANAGER, TRAINING AND ORGANIZATIONAL DEVELOPMENT - NICOR GAS


John is funny, interesting, provocative & connects well w/ any audience. What I love about John's message & content is that it is simple & easily implemented. It made a significant difference in both organizations regarding personal accountability.

- | S. BARTH - ACTION INTERNATIONAL

Check John G. Miller Availability

Recent Books

Parenting the QBQ Way, Expanded Edition: How to be an Outstanding Parent and Raise Great Kids Using the Power of Personal Accountability
Purchase Book
Outstanding!: 47 Ways to Make Your Organization Exceptional
Purchase Book

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