Considered one of the world's most influential authorities on customer experience management, business strategies thought -leader, Don Peppers will release his new book, Customer Experience: What, How and Why Now. This new release provides bite-sized insights and recommendations on how to build and maintain a customer-centric business. It covers culture, strategy, technology, data analytics, operations and innovations, using real world examples. It’s what Don has been talking about to audiences around the globe.
To learn more about Don Peppers for your next event, contact one of our agents or call us at 1-443-837-7740.