A thought leader, visionary, and practitioner in the rapidly growing fields of business intelligence and customer focused-strategy – Claudia Imhoff, Ph.D. is a popular and dynamic speaker and internationally recognized expert on analytical CRM, business intelligence, and the infrastructure to support these initiatives – the Corporate Information Factory (CIF).
Dr. Imhoff has co-authored five highly-regarded and popular books on these subjects and writes monthly columns (totaling more than 60) for technical and business magazines. She has an expert channel, newsletter, and blog at BeEyeNetwork.com.
She has served on the Board of Advisors for DAMA International and was chosen by the DAMA organizations to receive the 1999 and 2005 Individual Achievement Awards. She is an advisor and a faculty member for The Data Warehousing Institute and the Daniels School of Business (University of Denver) and serves as an advisor for several technology and commercial companies.
Dr. Imhoff delivers keynote addresses at conferences sponsored by software companies and their user groups, The Data Warehousing Institute, The Economist, COMDEX, and many international organizations. She has appeared repeatedly on World Business Review, Microsoft’s Getting Results programs, and web casts sponsored by the B-EYE-Network, Better Management, and several technology vendors.
Dr. Imhoff founded Intelligent Solutions, Inc, a well respected Business Intelligence (BI) and CRM consulting and education firm in 1992 to support clients developing BI and analytical CRM applications using data warehouses, data marts, and operational data stores. Her company has successfully completed the design and construction of analytical CRM and BI environments for over 150 enterprises in virtually every industry, as well as federal and state governmental agencies.
Dr. Imhoff obtained her Doctorate degree from the University of Tennessee, Oak Ridge, her Master's degree from the University of Colorado, Boulder, and her Bachelor's degree from Duke University, Durham, NC.