Certified Speaking Professional Jeff Tobe, M.Ed., was chosen by readers of Convention & Meetings Magazine as one of the top 15 speakers in North America. He prides himself on presenting up-to-the-minute, cutting-edge material as it relates to designing the ideal customer EXPERIENCE by getting your people more ENGAGED at what they do every day.
He is one of the most dynamic speakers in the world, as attested to by clients including PNC Bank, Microsoft, RE/MAX International, Erickson Living, The Dubai Water Authority and Pepsi Cola International.
Jeff is the author of the wildly popular book Coloring Outside The Lines and ANTICIPATE: Knowing What Customers Need Before They Do! by John Wiley Publishing.
Over 20 years as a speaker, trainer, and business consultant has given Jeff the experience to apply best practices from leading companies to improve the customer experience across a wide range of industries. Whether you’re an accountant, an HR professional, a retailer, or a doctor, you share one marketing imperative: If you truly want to focus on your customer, you must see your business as your customer sees it. Jeff helps employees and employers put on their “customer glasses” to create meaningful change.
“No matter which program he is presenting, Jeff Tobe is energetic, humorous and insightful all at the same time. To keep our diverse group of technical services people engaged for 2 hours is a feat unto its own!”
“… I use much of the information you offered and I can proudly say that it has paid off — my sales increased 60% over a 30 day period…”
“There he was, Jeff Tobe, one of the most dynamic and thought-provoking speakers I’ve ever encountered, was delivering his presentation on “Coloring Outside the Lines: Creating a New HR Experience”. Besides finding myself laughing and occasionally clapping at Jeff’s anecdotes, I learned from him some brilliant, novel perspectives.”
“As you know, this was the first time that we have held a teambuilding ‘event’ for our entire firm-a group of people who are definitely NOT outside-the-lines! Getting 350 people motivated enough to go out on city streets to produce their 5 minute videos was a challenge in itself. The most amazing part was the positive feedback we have received in the aftermath. You have made us look like heroes and for that we say thank you. Good luck in topping this next year!”