Speaker, Consultant, and Medical Professional
Kathleen D. Pagana has been a leader in healthcare for more than 30 years, with experiences including college teaching, administration, clinical practice, business management, writing, and professional speaking.
She has written more than 75 articles. Among the 22 books she has written, she has co-authored the number one best-selling book on healthcare diagnostic and laboratory testing. This book has sold more than 1 million copies and has been translated into five languages. She is also a contributor to the second edition of Chicken Soup for the Nurse’s Soul.
Her latest work, The Nurse's Communication Advantage: How business savvy communication can boost your nursing career, is designed to help nurses become well-trained and poised in business communication, as well as they are in patient communication.
She began her professional career in the Army Nurse Corps, where she rose to the rank of Captain and combined military protocol with clinical expertise, leadership, teamwork, and patient care. She received her PhD from the University of Pennsylvania in Nursing Research, where she focused on how individuals respond to stress. She created a research instrument that is still in use around the world today.
Following completion of her PhD, she became a full professor in the Department of Nursing at Lycoming College and also held positions as Department Chair, Faculty Chair, and Academic Dean. As the Academic Dean, her leadership style was often described as the combination of a broad knowledge base and strong management skills with excellent interpersonal communications.
Today she continues to serve Lycoming College as Professor Emeritus, the highest rank awarded to faculty who have advanced the college mission through meritorious teaching, scholarship, and service.
Her most prestigious awards include the Army Commendation Medal, a Faculty Award for Teaching Excellence, and numerous accolades recognizing her articles and books. Working today as an independent author and speaker, her presentations, seminars, and retreats help businesses and not-for-profit organizations address the challenges of leadership.
Her new book, The Nurse’s Etiquette Advantage: How Professional Etiquette Can Advance Your Nursing Career is hot off the press.