Renowned customer service expert, USA TODAY bestselling author, and founder and CEO of three companies, Robin Crow helps companies accelerate growth by creating profound customer experiences.
Robin is the CEO of Dark Horse Recording, a scenic four-studio complex he built from the ground up. Built in 1992, Dark Horse has attracted some of the most celebrated artists in the world, such as Taylor Swift, Keith Urban, Matchbox Twenty, Tim McGraw, Ashley Judd, Alice in Chains, Carrie Underwood and countless others.
In 2010, Crow founded Dark Horse Institute (DHI), an accredited, for-profit academy to teach Audio Engineering, Film Production and Music Business to young entrepreneurs. The programs have experienced explosive growth while offering dramatic solutions to the challenges faced by traditional schools. DHI accelerates the learning process in an affordable, experiential learning environment, and in the process is changing the way education is conducted. Their goal is to create the most compelling educational model of the 21st century.
Robin Crow is a business veteran who has been exceeding customer expectations for decades. He is the founder and CEO of three customer-driven companies, which have all achieved sustained success. He has delivered over 2200 keynote speeches and is the author of seven books including USA Today bestseller Evolve or Die, and divides his time between Tennessee & Colorado.
While I expected a great performance I didn't expect you to steal the show! You were fantastic. Your presentation was the exact balance of entertainment, education and energy that I was looking for. Please accept my heartfelt gratitude for helping make the NAPMA World Conference our best convention ever!"
To simply say “Great Job,” Excellent” or “Home Run” seems rather trite. You were absolutely outstanding. You touched thousands of lives and you met all the facets of our mission statement. You helped create an environment that caused our meeting to be Unbelievable!
"We received such good comments from our team members about your presentation at our company’s administrators meeting in Franklin, TN. We are a small group compared to your usual bookings and you made it seem like you were one of us. We all walked away inspired by your customer focus and your willingness to share with us how we can make a difference."
"Robin, your presentation and breakout session received rave reviews from our folks! Your messages fit very well with the theme of our reunion and the various other sessions conducted in Phoenix. I will certainly keep you in mind for future events!"